Stripe / billing / revenue ops
Stop losing revenue to billing you can't see.
When a payment fails, your recovery path is supposed to win the customer back. We watch it every month — the failed-payment emails, recovery links, retry rules and receipts — and tell you the moment something quietly breaks.
From $49/mo · cancel anytime · see a full sample first
What you get
A clear report, every month.
Demo data shown. Subscribe to run it on your own Stripe, every month.
Sample report
Demo SaaS Stripe recovery path
Demo data: 4 recovery paths, 12 invoices, 3 email templates, 2 coupon rules
Paths checked
4
Failed-payment routes
Critical gaps
1
Blocks recovery
Warnings
2
Likely drift
MRR at risk
$820
Demo estimate
| Severity | Entity | Detail | Suggested action | Evidence |
|---|---|---|---|---|
| fail | Hosted invoice recovery link | The failed-payment email links to an expired hosted invoice URL pattern for retry attempts older than 30 days. | Switch the template to a fresh customer portal update-payment-method link and re-test invoice.payment_failed. | Demo event evt_failed_001 -> email template dunning_retry_2 |
| warn | Coupon recovery path | Save offer coupon exists in Stripe but is not referenced in the second reminder template. | Either remove the coupon from the recovery playbook or add explicit offer copy and expiry date. | Coupon SAVE20 active, no matching email token |
| warn | Retry schedule | Retry cadence changed from 3 attempts to 1 attempt after a plan migration. | Review Stripe retry settings and document expected retry count per plan. | Demo plan pro_monthly -> retry_count=1 |
| ok | Receipt delivery | Recovered demo invoice generated a receipt and entitlement restore note. | Keep this in the monthly smoke run. | Demo invoice in_recovered_003 |
Recommended actions
- Replace stale hosted invoice links in failed-payment email templates.
- Run one test-mode invoice.payment_failed event every month.
- Document retry schedule by plan and alert when settings change.
- Export recovery-path notes for customer support before testing live changes.
Monthly checks
What we check every month
Monitor invoice.payment_failed flows and test recovery links before they quietly cost MRR.
Checks per audit5
CadenceMonthly
First reportToday
invoice.payment_failed event path is mapped
Recovery link opens and accepts a payment-method update
Retry schedule and reminder email cadence are visible
Coupons and hosted invoice settings do not conflict
Recovered payment updates entitlement and receipt status
Your first audit shows exactly where recovery is leaking today. Monthly monitoring then catches the next break before it costs you another month of MRR.
Subscribe for monthly monitoring. Your first audit is generated today.